My ISP is blocking port 25. How can I use my Metisentry hosted email account?

Port 25 is the default port for sending email. ISPs may block this port to reduce the amount of spam generated by worms on infected machines using their network. If your ISP blocks port 25, you will be unable to connect to our email server to send email messages.In order to connect to the Metisentry email server to send email using your hosted email account, you must configure your email client to use an alternate port for sending email.

Configure Outlook (2010, 2013) to Use Alternate SMTP Port

  1. Click File >Account settings > Account settings
  2. Click Your email account
  3. Click Change
  4. Click More Settings
  5. Choose the Advanced tab
  6. Change Outgoing server (SMTP) to the port number provided to you by Metisentry.
  7. Click OK
  8. Click Next
  9. Click Finish
  10. Click Close

Configure Outlook (Express, 97, or 2000) to Use Alternate SMTP Port

  1. Click Tools > Accounts
  2. Select the email account to be SMTP-authenticated and click Properties
  3. Choose the Advanced tab
  4. Change Outgoing server (SMTP) to the port number provided to you by Metisentry.
  5. Click OK
  6. Click Next
  7. Click Finish

Configure Outlook (XP, 2003, 2007) to Use Alternate SMTP Port

  1. Click Tools > Accounts
  2. Click Next
  3. Select the email account to be SMTP-authenticated and click Change
  4. Click More Settings
  5. Choose the Advanced tab
  6. Change Outgoing server (SMTP) to the port number provided to you by Metisentry.
  7. Click OK
  8. Click Next
  9. Click Finish